Friday, June 28, 2013

ERPI Notes

1.9.1. Type of Projects

  1. Implementation:  first time, core module (FI, CO, MM, SD), 4 to 18 months.
  2. Support
  3. Upgrade: move to higher version (DB or OS). 
  4. Rollout
  5. Development and Testing

Implementation Project Scope:
  • Project Management
  • Functional
  • Technical
  • Geographical
  • Organizational
  • Testing
  • Training
  • Data Migration
  • Go-Live Support
  • Security

Implementation & Rollout Project Phases:
  • Project Preparation
  • Business Blueprint
  • Realization
  • Final Preparation
  • Production Cutover
  • Run/Go-Live

Support Project Phases:
  • Define
  • Plan
  • Execute
  • Steady State

1.9.2. Phases of Projects

Deliverables – Project Preparation:
  • Project Scope Document
  • Implementation Plan
  • Rollout Strategy
  • Cost and benefits validation
  • Project Standards and Procedures
  • Project Infrastructure
  • Knowledge transfer strategy and plan.
  • Master data Strategy and Plan
  • List of Interfaces
  • Testing strategy
  • Data Collection Strategy and plan
  • Data Cleansing strategy and plan
  • Data Migration strategy n plan
  • Risk Mgmt Strategy n plan

Deliverables – Blueprint:
  • Business Process Hierarchy and Design.
  • Solution Design
  • Gap identification and Resolution.
  • Final Confirmation on Solution Landscape and Architecture
  • Assessment of Organization and Business Process Changes
  • Final confirmation of Implementation Scope and Date.

Important work streams of SAP Implementation project.
  • Project Mgmt
  • Organizational Change Mgmt
  • Training, Data Mgmt
  • Business Process Mgmt
  • Technical Solution Mgmt
  • Integrated Solution Mgmt

1.9.3. Phases of Projects (2)

Deliverables in Realization Phase:
  • All Business Scenarios are configured
  • Business Process Procedures
  • SAP QAS Environment
  • SAP PRD Environment
  • SAP TRN Environment
  • RICEFW objects
  • Review the security design of the SAP Solution Landscape and define roles specific to the business Process design in BBP.
  • The End-User Training Material
  • Prepare a Final Data Conversion Strategy and Plan
  • User Acceptance Testing

Deliverables in Final Preparation Phase:
  • Converted Master Data and Open Items.
  • Cut-Over Plan
  • End users are trained as per their Roles.
  • SAP User IDs are created in Production System, as per their Roles.
  • Established and train the Support Organization for Functional and Technical Support.
  • Support desk to be activated.
  • SAP Production environment, ready and operational.

Deliverables in Go-Live Support Phase:
  • Data Conversion and Production Cutover Successfully completed.
  • An operational Production System.
  • An Operational Support Desk.
  • Deliver End-User Training after go-live.
  • Updated Business Case and Lessons Learned.

Deliverables in Run Phase:
  • Defining Operation Standard for optimization.
  • Define scope of Operation of SAP Solutions.
  • Identify Operation Standards
  • Define project schedule
  • Identify tools for defining for defining and managing operation standards.
  • Design processed roles and responsibilities to manage operation standards.
  • Implementing of the Operation Standards for Optimization of SAP Solution operations.
  • Install the Solution Operation Tools (SAP Solution Manager).
  • Implementing the processes on SAP Solution Manager.
  • Train Operation team in using the Solution Operation Tools (SAP SM).
  • Production operations on SAP SM.
  • Optimize solution operations continuously.

Additional production support immediately after production cutover.

1.9.4. SAP Solution Manager

SAP SM: central platform to support and implement all SAP Solutions.

  • SAP Solution Manager Operations
  • SAP Engagement and Service Delivery
  • Solution Documentation
  • Implementing Solutions
  • Template Management
  • Test Management
  • Change Control Mgmt
  • Technical Operations
  • Business Process Operations
  • Maintenance Mgmt
  • Upgrade Mgmt
  • Custom Code Mgmt

Solution Manager Installation Options:
  • Central System
  • Distributed System
  • High Availability system
  • Dialog Instance
  • Installing Host Agent as Separate Installation

Basic Configuration steps:
  • Setting up communication with SAP
  • Configure Service Desk
  • Configure Early Watch Alert.
  • Configure Maintenance Optimizer.
  • Configure Service Delivery Settings for SAP Support.
  • Configure Diagnostics settings.

1.9.5. SAP Solution Manager (2)

Factors that influence the performance of a Solution Manager:
  • Scenarios to be implemented and used.
  • Number of concurrent users and their roles.
  • Solution Landscape to be managed.
  • Product Instances
  • Load of the Solution

The three important steps in Sizing a SAP Solution Manager are:

  • Determine the characteristics of managed systems.
  • Determine Sizing KPIs based on the characteristics of the managed system.
  • Calculate Solution Manager resources.

SAP Solution Manager Diagnostic agent:
  • Remote component of End-to-End analysis in SAP SM.
  • Connects the SAP SM with the managed systems.

SAP Host Agent:
  • Used for monitoring & administration for SAP systems.
  • Installed on the satellite systems.

The SAP Host Agent software consists of the following important programs:
  • saphostexec
  • sapstartserv
  • sapacosprep
  • saposcol

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